At TurbulenceForecast.com, your satisfaction is our priority. If our service does not meet your expectations, you are entitled to request a full refund. To help us continually improve, we kindly ask that you include a brief explanation of your concern. This feedback allows us to refine our services and ensure the best possible experience for all our customers.
Handcrafted (personalized) forecasts are exempt from the standard refund policy above. Because each handcrafted forecast requires dedicated forecaster time and research, a $99 fee applies to each change, cancellation, or refund requested after a forecast has been submitted.
While we are committed to offering a worry-free experience, we reserve the right to limit or refuse refund requests from users who request refunds excessively or without a reasonable basis. Such abuse impacts our ability to maintain high-quality services and may result in being asked not to use our services in the future.
We appreciate your understanding and thank you for choosing TurbulenceForecast.com. If you have any questions about this policy or need assistance, please contact our support team.